Promptev, Inc. ("Promptev," "we," "us") provides AI infrastructure services including websites, applications, APIs, and related tools (collectively, the "Services"). By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.
We may offer beta or experimental features. These are provided "AS IS," may change without notice, and can be discontinued at any time. Promptev reserves the right to add, remove, or modify features of the Services.
You agree not to:
Violations may result in immediate account suspension or termination.
You retain ownership of all content you submit to the Services (Customer Content). You grant Promptev a worldwide, non-exclusive license to host, process, and transmit your content solely for the purpose of providing the Services.
Third-party model providers receive transmitted content per their respective terms.
We do not train models on Customer Content without your explicit opt-in. We may use aggregated, de-identified telemetry data for service improvement.
AI-generated outputs may be inaccurate, incomplete, or misleading. You are solely responsible for evaluating all outputs and applying human review where accuracy matters. Promptev makes no warranties regarding the fitness, accuracy, or error-free nature of any outputs.
Promptev and its licensors own the Services and all related intellectual property. You grant us a royalty-free, perpetual license to use any feedback you provide to improve the Services.
The Services integrate with third-party APIs and platforms. Promptev is not responsible for third-party terms, availability, or conduct. Your use of third-party services through our platform is at your own risk.
Our Privacy Policy governs how we handle your data. Customers subject to GDPR may request our Data Processing Addendum (DPA).
We implement administrative, technical, and organizational security measures. However, no transmission or storage method is 100% secure. You are responsible for the security of your account credentials and connected integrations.
We strive for high availability but do not guarantee uninterrupted access. Scheduled and emergency maintenance may occur. Support levels are defined by your plan or order form.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROMPTEV DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Promptev shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages. Our total aggregate liability is capped at the amounts you paid to Promptev in the 12 months preceding the claim.
You agree to defend and hold Promptev harmless against claims arising from your Customer Content, violations of these Terms, or breaches of applicable law.
You must comply with all applicable export control and sanctions laws. The Services are classified as "Commercial Items" for U.S. Government users under FAR 12.212.
These Terms are governed by the laws of the State of Delaware, USA. Disputes shall be resolved through binding arbitration. You waive the right to participate in class action proceedings.
We may update these Terms with notice. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
Promptev, Inc.
legal@promptev.ai