This Privacy Policy applies to Promptev's websites (including promptev.ai), applications, APIs, and related services. Third-party services connected to the platform maintain their own separate privacy policies.
Name, email, company affiliation, job role, hashed password, and profile information.
Payment methods and transaction records (processed by our payment processor).
Prompts, files, documents, context sources, configuration, and AI outputs — collectively designated as Customer Content.
Tokens and identifiers for third-party service connections (Google Drive, Notion, Jira, etc.); includes scope and metadata information.
Log files, device/browser details, IP addresses, timestamps, feature usage metrics, latency data, token/cost analytics, and crash reports.
Used for session maintenance, preference storage, and usage analysis (see Section 8).
We use collected data to:
We do not use Customer Content to train Promptev foundation models or third-party models without your explicit opt-in.
De-identified, aggregated telemetry may be used for reliability and security improvements.
Where GDPR and UK GDPR apply, personal data processing relies on:
Data may be shared with:
We do not sell personal data. We do not share for targeted advertising where restricted by law; where required, we offer opt-out.
Data may transfer to countries with different data protection standards. We use appropriate safeguards including EU Standard Contractual Clauses for such transfers. UK transfers utilize the UK Addendum/IDTA as applicable.
Personal data retention continues as long as needed to provide the Services and for legitimate purposes (security, legal, accounting). You may request deletion; we commit to reasonable deletion timelines unless retention is legally required or justified by legitimate interests.
We employ cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through browser settings and our cookie banner. Disabling certain cookies may impact functionality.
We use the following analytics tools to understand how users interact with our platform and to improve the user experience:
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to processing or withdraw consent.
Exercise your GDPR rights by emailing privacy@promptev.ai. You may lodge complaints with your supervisory authority.
Your rights include knowing, deleting, correcting, and opting out of sale/sharing. No discrimination applies for exercising rights. Contact privacy@promptev.ai or use available web forms. We verify requests and respond within statutory timeframes.
The Services are not intended for children under 13 (or under the relevant age where you live). We do not knowingly collect personal data from children. Contact us to request deletion if a child's data was submitted.
We apply industry-standard safeguards (encryption in transit, key management, access controls, logging). However, no system is 100% secure. You bear responsibility for maintaining credential and API key confidentiality.
Our Services may link to third-party websites or include third-party SDKs/APIs. Their privacy practices are governed by their own respective policies, not this document.
Promptev integrates with Google API Services (Google Drive, Gmail, Google Calendar, and Google Sheets) to enable AI agents to act on your behalf. Below is a summary of how data from each service is accessed, used, and protected.
You can revoke Promptev's access to your Google account at any time by visiting Google Account Permissions or by disconnecting the integration within the Promptev dashboard. Upon revocation, Promptev will no longer be able to access your Google data, and stored tokens will be deleted.
Promptev's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
We use AI models to generate requested outputs but do not engage in solely automated decisions that produce legal or similarly significant effects without human involvement.
We may update this policy. Material changes will be posted with a new "Last updated" date and required notifications where applicable. Continued service use indicates acceptance of changes.
Promptev, Inc.
privacy@promptev.ai
Promptev acts as Processor of Customer Personal Data; Customer is Controller.
Hosting (AWS/GCP/Azure), email, analytics (Google Analytics, Microsoft Clarity), support, error tracking, and selected enabled model providers. An updated list is available upon request.
Limited to providing Services as documented. We follow Customer instructions and implement appropriate security measures.
Via SCCs / UK Addendum as applicable.
Notifications occur without undue delay; cooperation with audits per agreement.
Personal data deletion or return occurs upon termination.